'From our initial consultation with Mrs. Dixon, we knew we were at a leading and innovative orthodontist centre. Throughout the varying stages of my daughter's treatment (about 18 months), we have visited the Centre at all different times of the day, parked easily and have always been greeted warmly. The team at the Harbour Centre are fantastic and nothing is too much trouble. Mrs. Dixon has worked a miracle on my daughter's crooked teeth and her confidence and smile is now a joy to see. I always sing your praises and would not hesitate to recommend you -highly! Thank you so much. I just wanted to thank you so much for your professionalism and kindness in sorting out my tooth problem under sedation. Thank you too to the dental nurses for their kindness and support.'
Mrs. W. from Cowbeech
'I am your patient last week who was absolutely petrified! You, your staff and my dentist kept telling me I had nothing to fear and I have never been so happy to be proved wrong. I would like to thank you and your staff for the care and sympathy that you showed me. I now have faith in modern dentistry techniques and medication and in particular your "chair side" manner. You have given me confidence to return to my general dentist for further treatment. I just cannot thank you enough for the change in my attitude to dentistry.'
Mrs. A. from Eastbourne
'I came to see Alex as an emergency having broken a tooth. He sorted out the broken tooth and the subsequent crown I required. I wanted to record my thanks to Alex, he is an excellent dentist with a fantastic manner completely putting me at ease, no mean feat as I am very nervous of dental work. He explained every thing to me throughout all the work, always making sure I was comfortable and not anxious. His professional approach meant the work was carried out without any discomfort on my part with an excellent finished product. Amanda ably assisted him throughout and they work together as a very good team.'
Ms. J. from Eastbourne
'Thank you for your kindness, consideration and care, which I received at my recent visit and follow up. Please pass on my thanks and appreciation to one and all.'
Mr. H. from Stone Cross
'Thank you for such excellent, pain-free treatment.'
Mrs. L. from Eastbourne
'I am writing to say thank you to Alex and all the team for your advice and excellent care whilst making and fitting my new Valplast partial denture. The fit is perfect and eating is now a pleasure again. I would recommend you as a dental practice for your kind attention and very up to date treatment.'
Ms. C. from Polegate
'Thank you for your understanding, care and professionalism.'
Mrs. B. from Eastbourne
'Thank you for your kindness and patience during my treatment, I am delighted with the results.'
Mrs. S. from Eastbourne
'Thank you most sincerely for the excellent treatment I received, I was most impressed.'
Mr. C. from Eastbourne
'An overdue note of thanks, as you have restored my confidence to smile in my everyday life and on special occasions; even in the family photos taken at the weddings of my children and those holding my new grandchildren!
When you took over my care from my previous dentist, who retired, I was concerned that I would not be at ease or as confident with the treatment and management 1 had been receiving for years; changing to a different dentist seemed a big leap of faith. However, within the duration of my first consultation and examination with you, my respect for your approach and opinion was gained and this respect and indeed faith has just grown and grown and I have every confidence in what you do. When you moved to the Harbour Orthodontic Practice, I had no hesitation in transferring my care to ensure I would remain under your expert care.
I have had a lot of dental work, both throughout childhood and the ensuing years; our family dentist was a very close friend of my parents and looked after me exceptionally well for many, many years; so having a 'stranger' care for my mouth and teeth was always going to seemingly be an ordeal. However, your approach, the explanations of care/treatment plans and upmost diligence can only be regarded as 'the best'. You are gentle, considerate and so understanding of the individual and their needs.
The treatment l have received has been absolutely painless and stress free; always undertaken with the option for 'hands up' if at any time a break is required! The results have, without exception, been excellent and include root canal treatment, a replacement crown, new crown, replacement fillings, as well as general oral care and advice.
My husband is also extremely happy with the care and treatments he has received and always commented how pain-free these have been. Each time he visits he compliments the care he gets and the result attained.
I would recommend you to anyone and everyone. Even the most anxious patient; who would rather never have their teeth looked at and cared for; would find sitting in your dentist chair a 'good' experience.
Thank you and I look forward to seeing you at my next appointment; not many patients say that to their dentist I am sure!?'
Mrs. S from Herstmonceux
'Thank you so much for your kindness and consideration when extracting my very awkward tooth. I have not found such a kind and caring dentist in 8 years.'
Mrs. H. from Eastbourne
'My wife and I have both had, and are continuing to have extensive treatment at The Harbour Orthodontic Centre, and we are both extremely impressed with the treatment we have received, it was excellent, very professional, practically pain free and carried out in such a friendly and personal manner. My wife had a real fear of dental treatment until we came here, so I would like to say a huge thank you to Alex Lass and Alan Dixon for the advice and treatment we have received, and all the staff, especially Amanda and Brenda for all the kindness shown to us, I would strongly recommend this Dental practice.'
Mr. C. from Hailsham
'Thank you for making my visits to the practice both painless and enjoyable.'
Mrs. C. from Eastbourne
'Thank you once again for being so lovely and helpful whilst putting the smile back on my face!'
Mrs. F. from Bexhill
'I just wanted to thank you for the wonderful job you did removing my wisdom tooth last week. You made me feel very relaxed and made the whole experience much easier for me.'
Mrs. P. from Heathfield
'Very many thanks for a painless procedure. It was made very easy for me and has been fine since. It was nice to meet you!'
Mrs. H. from Eastbourne
'Having debated after many years I decided to have my four front upper teeth veneered, I was very nervous about the procedure but Alex was very clear & concise on the required works, cost, time scale, positives & negatives. At no point did I feel he was doing it for the wrong reasons but I felt assured that he genuinely wanted to make me feel happier with my smile. He was extremely professional, very accommodating and clear at all times. I am very happy with the outcome and would definitely recommend his services for any dental cosmetic work.'